The MBTA is one of the largest public transit systems in the country, serving nearly 200 cities and towns and over 1 million daily riders on the subway, bus, ferry, and Commuter Rail.

In the Customer Technology Department, you will experience what it’s like to work with real purpose. We apply creative, modern approaches to complex problems in public transportation. We work iteratively so we can continuously improve the experience of MBTA riders. Everyone in CTD contributes to the success of the MBTA by using their unique skills and working together in small, agile product teams.

Are you ready to improve the experience of millions of MBTA riders?

We offer:

  • Our dedication to putting users first in research and development
  • An opportunity to do meaningful work
  • A culture that encourages knowledge sharing and learning
  • Competitive compensation
  • Flexible work schedules to support a healthy work/life balance

These full-time roles, situated within the Customer Technology Department of the MBTA, are structured a bit differently than traditional government or private-sector jobs. We work with payroll providers that offer pre-taxed health insurance, a 401k option, and paid sick time. Please see individual job postings for more details.

Diversity and Inclusion at CTD

At CTD, we build upon the MBTA’s principles of Equal Employment Opportunity. We work to tackle obstacles to equity in our cities, in our transit system, and in our own workplace. We invite and encourage the participation of the diverse individuals who make Greater Boston such a special place to serve each day.

We believe inclusion is something we must practice together earnestly—beyond what can be summed up here. If you’d like to work somewhere that really sees diversity and inclusion as a way to build a better world, please apply.